Test in the real device works fine, but after posting to google playstore app does not work

Hello all, thanks for all your hard work.

I am having a serious problem and need to get help.

Problem:

  1. App works fine in real device(android, ios), xCode, AndroidStudio, Genymotion, and webversion.
  2. After submitting the app to Google play store, and download the app, app does not work as expected.

I have tested with android-debug.apk , android-release-unsigned.apk, android-release.apk.
All these works fine.

ionic cordova run android --device --prod
ionic cordova run android --device -l -c -s

with above commend line, I have not found any error logs

with web version test chrome://inspect/#devices no error was found.

here is the commend line I used to build app

ionic cordova build android --prod --release

I also built app with Android Studio and tested with real device, again NO ERROR

I have uploaded 8 apk files(version 12 ~ 19) to Google Play Store and non of them are working.
The app version 1.0.0 ~ 1.0.11 worked fine, the actual source code hasn’t been changed really, only css and layouts have changed.

Something must went wrong but I can’t figure it out.

Is there a way I can post the project and apk files so that ionic users can inspect my code??

Thank you.

I have the same issue here. I tested in release and prod mode, but when i published in Google Play Store, stuck in the splash screen / loading. How can i debug? :disappointed_relieved: