Supported devices on AppStore with ios 9.0 and up

ionic-v1
1

Hello,

I just released an app in AppStore, i put minimum version of IOS 9.0 and up to work with my app.
But somehow an Iphone 5c with ios 10 can not download the app. Anyone know why, and what should i do to include it ?

Thanks in advance

2

I’m finding this to be a problem now too.

I believe the iPhone 5c is 32bit? Could it be anything to do with that? I’ve been stumbling around Stack Overflow but I’ve not yet found anything conclusive.

3

Exactly it is. I contacted the apple support, and get their reply.

This is because i include the “arm64 required device capability”, please follow the instruction here on how to remove

https://developer.apple.com/library/content/qa/qa1910/_index.html

I hope it helps

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