Upgrade to Ionic Pro - app builds but doesn't go past splash screen

Hi there,

We have migrated an app from Ionic Cloud to Ionic Pro.
Got our GIT workflow working and the builds and packages are all working okay except our app isn’t.

On both Android and iOS it doesn’t proceed past the splash screens.
Local build works fine.

Any pointers gladly appreciated.



Did you remote debug the problem on the device already?
Follow these instructions here to debug the problem in Safari dev tools:
Follow these instructions here to debug the problem in Chrome dev tools:
Look at the console and network tabs for errors.


At the moment I work on a Windows based laptop so don’t have access to the Safari based iOS tools.

I have been running in a device emulator on Android Studio and have monitored using Android Monitor.
This is the only output from Android Monitor when we try launch the app:
03-08 15:37:28.205 1546-2739/? I/ActivityManager: START u0 {act=android.intent.action.MAIN cat=[android.intent.category.LAUNCHER] flg=0x10200000 cmp=za.co.sentian.Sentian3i/.MainActivity (has extras)} from uid 10015 on display 0
03-08 15:37:28.366 1546-2024/? I/ActivityManager: Start proc 3397:za.co.sentian.Sentian3i/u0a87 for activity za.co.sentian.Sentian3i/.MainActivity

                                              [ 03-08 15:37:28.402  1546: 1565 D/         ]
                                              HostConnection::get() New Host Connection established 0x9ba1b2f0, tid 1565

03-08 15:37:28.418 3397-3397/? W/System: ClassLoader referenced unknown path: /data/app/za.co.sentian.Sentian3i-1/lib/x86

Create a new app with ionic start, build that with Ionic Pro and see if you can run that build - just to make sure that the problem is actually your app. If this works, you know somewhere in between a brand new app and what you have, something is broken.