iOS app crashes when submitted to store


#1

Hi,

Can someone help me with this please, I have absolutely no idea where to start.
I have built my app in Ionic PRO and the ios build fine and submits to the store. However when I test it using Testflight the app crashes immediately after splash screen.

I managed to fetch the below crash report but I’m not an iOS developer and have no idea how to identify the problem. It doesn’t seem to be anything to do with my code as the js code runs fine on ionic view…

{“bug_type”:“109”,“os_version”:“iPhone OS 10.3.3 (14G60)”,“build_version”:“1.0.1”,“timestamp”:“2018-01-16 23:22:05.45 +0000”,“is_beta”:true,“app_name”:“Read Academy”,“app_cohort”:“2|date=1516143600000&sf=143444%2C29&tid=b1eedc5d1e5420e756ebe5c3e171744f49de0f2005d1ed46ba972a5839f1f79a&ttype=i”,“bundleID”:“com.read.academy”,“incident_id”:“770167B6-3B0B-4631-BC44-C308B998D8A3”,“name”:“Read Academy”,“is_first_party”:false,“app_version”:“1.0.1”,“share_with_app_devs”:false,“slice_uuid”:“7ff6ed25-ac71-3cad-bce9-c4e2bee61093”,“adam_id”:1336223527}
Incident Identifier: 770167B6-3B0B-4631-BC44-C308B998D8A3
Beta Identifier: 70D4937D-271A-4FC0-92EC-883C4551EBF0
Hardware Model: iPhone5,4
Process: Read Academy [548]
Path: /private/var/containers/Bundle/Application/1E41065D-F2F2-4D8C-A4D1-0000F9ECB538/Read Academy.app/Read Academy
Identifier: com.read.academy
Version: 1.0.1 (1.0.1)
Beta: YES
Code Type: ARM (Native)
Role: Foreground
Parent Process: launchd [1]
Coalition: com.read.academy [460]

Date/Time: 2018-01-16 23:22:05.2225 +0000
Launch Time: 2018-01-16 23:22:02.0000 +0000
OS Version: iPhone OS 10.3.3 (14G60)
Report Version: 104

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Triggered by Thread: 0

Application Specific Information:
abort() called

Filtered syslog:
None found

Last Exception Backtrace:
(0x1c9b3b38 0x1bc3b062 0x1c9b3a80 0x13844e 0x137764 0x1373e6 0xc9cc8 0x21c555c0 0x21e56a46 0x21e5bc18 0x21e6e7c0 0x21e59356 0x1e294c0e 0x1e294ac8 0x1e294db2 0x1c96ffd8 0x1c96fb00 0x1c96df4c 0x1c8c11aa 0x1c8c0fcc 0x21c4ee28 0x21c49a4e 0xa9566 0x1c0ae4e6)

Thread 0 name: Dispatch queue: com.apple.main-thread
Thread 0 Crashed:
0 libsystem_kernel.dylib 0x1c181acc 0x1c16c000 + 88780
1 libsystem_pthread.dylib 0x1c23a086 0x1c235000 + 20614
2 libsystem_c.dylib 0x1c11695a 0x1c0cc000 + 305498
3 libc++abi.dylib 0x1bc1b708 0x1bc1a000 + 5896
4 libc++abi.dylib 0x1bc32552 0x1bc1a000 + 99666
5 libobjc.A.dylib 0x1bc3b31e 0x1bc34000 + 29470
6 libc++abi.dylib 0x1bc2f98e 0x1bc1a000 + 88462
7 libc++abi.dylib 0x1bc2f492 0x1bc1a000 + 87186
8 libobjc.A.dylib 0x1bc3b1aa 0x1bc34000 + 29098
9 CoreFoundation 0x1c8c1230 0x1c8b9000 + 33328
10 CoreFoundation 0x1c8c0fd0 0x1c8b9000 + 32720
11 UIKit 0x21c4ee2c 0x21bd7000 + 491052
12 UIKit 0x21c49a52 0x21bd7000 + 469586
13 Read Academy 0x000a956a 0xa5000 + 17770
14 libdyld.dylib 0x1c0ae4ea 0x1c0ab000 + 13546

Thread 1:
0 libsystem_pthread.dylib 0x1c236454 0x1c235000 + 5204

Thread 2:
0 libsystem_pthread.dylib 0x1c236454 0x1c235000 + 5204

Thread 3:
0 libsystem_pthread.dylib 0x1c236454 0x1c235000 + 5204

Thread 4:
0 libsystem_kernel.dylib 0x1c18273c 0x1c16c000 + 91964
1 libsystem_pthread.dylib 0x1c2368ea 0x1c235000 + 6378
2 libsystem_pthread.dylib 0x1c23645c 0x1c235000 + 5212

Thread 5 name: com.apple.uikit.eventfetch-thread
Thread 5:
0 libsystem_kernel.dylib 0x1c16c900 0x1c16c000 + 2304
1 libsystem_kernel.dylib 0x1c16c6e0 0x1c16c000 + 1760
2 CoreFoundation 0x1c96fbe2 0x1c8b9000 + 748514
3 CoreFoundation 0x1c96e064 0x1c8b9000 + 741476
4 CoreFoundation 0x1c8c11ae 0x1c8b9000 + 33198
5 CoreFoundation 0x1c8c0fd0 0x1c8b9000 + 32720
6 Foundation 0x1d215af4 0x1d20a000 + 47860
7 Foundation 0x1d23276c 0x1d20a000 + 165740
8 UIKit 0x2254aad8 0x21bd7000 + 9911000
9 Foundation 0x1d2f98ea 0x1d20a000 + 981226
10 libsystem_pthread.dylib 0x1c23893a 0x1c235000 + 14650
11 libsystem_pthread.dylib 0x1c23885c 0x1c235000 + 14428
12 libsystem_pthread.dylib 0x1c236468 0x1c235000 + 5224

Thread 6:
0 libsystem_pthread.dylib 0x1c236454 0x1c235000 + 5204

Thread 7 name: com.apple.NSURLConnectionLoader
Thread 7:
0 libsystem_kernel.dylib 0x1c16c900 0x1c16c000 + 2304
1 libsystem_kernel.dylib 0x1c16c6e0 0x1c16c000 + 1760
2 CoreFoundation 0x1c96fbe2 0x1c8b9000 + 748514
3 CoreFoundation 0x1c96e064 0x1c8b9000 + 741476
4 CoreFoundation 0x1c8c11ae 0x1c8b9000 + 33198
5 CoreFoundation 0x1c8c0fd0 0x1c8b9000 + 32720
6 CFNetwork 0x1cf9e392 0x1cee1000 + 775058
7 Foundation 0x1d2f98ea 0x1d20a000 + 981226
8 libsystem_pthread.dylib 0x1c23893a 0x1c235000 + 14650
9 libsystem_pthread.dylib 0x1c23885c 0x1c235000 + 14428
10 libsystem_pthread.dylib 0x1c236468 0x1c235000 + 5224

Thread 8:
0 libsystem_kernel.dylib 0x1c181e7c 0x1c16c000 + 89724
1 libsystem_c.dylib 0x1c0d60e8 0x1c0cc000 + 41192
2 libc++.1.dylib 0x1bc1392a 0x1bbce000 + 284970
3 JavaScriptCore 0x2082d2dc 0x20323000 + 5284572
4 JavaScriptCore 0x2082d120 0x20323000 + 5284128
5 JavaScriptCore 0x2082e196 0x20323000 + 5288342
6 JavaScriptCore 0x2082e0ec 0x20323000 + 5288172
7 JavaScriptCore 0x2082e32e 0x20323000 + 5288750
8 libsystem_pthread.dylib 0x1c23893a 0x1c235000 + 14650
9 libsystem_pthread.dylib 0x1c23885c 0x1c235000 + 14428
10 libsystem_pthread.dylib 0x1c236468 0x1c235000 + 5224

Thread 9 name: WebThread
Thread 9:
0 libsystem_kernel.dylib 0x1c181878 0x1c16c000 + 88184
1 libsystem_pthread.dylib 0x1c23b4ac 0x1c235000 + 25772
2 libsystem_pthread.dylib 0x1c23b674 0x1c235000 + 26228
3 WebCore 0x20ae76c4 0x20ab2000 + 218820
4 WebCore 0x20ae7654 0x20ab2000 + 218708
5 CoreFoundation 0x1c96f802 0x1c8b9000 + 747522
6 CoreFoundation 0x1c96da54 0x1c8b9000 + 739924
7 CoreFoundation 0x1c96e16a 0x1c8b9000 + 741738
8 CoreFoundation 0x1c8c11ae 0x1c8b9000 + 33198
9 CoreFoundation 0x1c8c0fd0 0x1c8b9000 + 32720
10 WebCore 0x20ae5ce2 0x20ab2000 + 212194
11 libsystem_pthread.dylib 0x1c23893a 0x1c235000 + 14650
12 libsystem_pthread.dylib 0x1c23885c 0x1c235000 + 14428
13 libsystem_pthread.dylib 0x1c236468 0x1c235000 + 5224

Thread 0 crashed with ARM Thread State (32-bit):
r0: 0x00000000 r1: 0x00000000 r2: 0x00000000 r3: 0x0000006e
r4: 0x00000006 r5: 0x3a189e40 r6: 0x392c530c r7: 0x004624d4
r8: 0x00000002 r9: 0x00000000 r10: 0x17eccd60 r11: 0x17f49ae4
ip: 0x00000148 sp: 0x004624c8 lr: 0x1c23a087 pc: 0x1c181acc
cpsr: 0x00000010

Binary Images:
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0x26d000 - 0x274fff libswiftCoreImage.dylib armv7 /var/containers/Bundle/Application/1E41065D-F2F2-4D8C-A4D1-0000F9ECB538/Read Academy.app/Frameworks/libswiftCoreImage.dylib
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0x1c138000 - 0x1c14afff libsystem_coretls.dylib armv7s /usr/lib/system/libsystem_coretls.dylib
0x1c14b000 - 0x1c150fff libsystem_dnssd.dylib armv7s <09688d4495a536a2a5acc291b9d546ad> /usr/lib/system/libsystem_dnssd.dylib
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0x1c1b8000 - 0x1c1cdfff libsystem_malloc.dylib armv7s /usr/lib/system/libsystem_malloc.dylib
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0x1c248000 - 0x1c258fff libsystem_trace.dylib armv7s /usr/lib/system/libsystem_trace.dylib
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#2

Hi, did you solve your problem, exactly the same issue for me.
Thanks


#3

This was related to Microsoft code push plugin which is no longer compatible.
I had to remove it.


#4

Thanks, for me i made it work making my own build under Xcode, online ionic pro release build was invalid.


#5

Ionic Pro builds can fail for various reasons, do you have FCM or OneSignal plugins? these require some special handling


#6

Yes i use FCM, making my own build with Xcode resolve the problem. But if you have a solution making proper build with ionic pro ?


#7

What is the error in Ionic Pro?


#8

No error in build log on ionic pro build was successful, but when testing app on test flight after uploading .ipa, app was crashed with the same call stack as your.


#9

Ok that’s strange. I have had other problems when trying to build app with FCM in ionic pro so switched to OneSignal.

In my case the Ionic pro build fails