App was not approved by Apple

Error Details

We were unable to review your app as it crashed on launch.

Review device details:

  • Device type: iPad
  • OS version: iOS 15.4.1

Ionic Project Info

Ionic:

   Ionic CLI                     : 5.4.16 (C:\Users\AVIRUP\AppData\Roaming\npm\node_modules\ionic)
   Ionic Framework               : @ionic/angular 5.1.1
   @angular-devkit/build-angular : 0.901.7
   @angular-devkit/schematics    : 9.1.7
   @angular/cli                  : 9.1.7
   @ionic/angular-toolkit        : 2.2.0

Cordova:

   Cordova CLI       : 10.0.0
   Cordova Platforms : android 10.1.1
   Cordova Plugins   : cordova-plugin-ionic-keyboard 2.2.0, cordova-plugin-ionic-webview 4.2.1, (and 22 other plugins)

Utility:

   cordova-res : 0.15.4
   native-run  : 1.5.0

System:

   Android SDK Tools : 26.1.1 (C:\Users\AVIRUP\AppData\Local\Android\Sdk)
   NodeJS            : v12.20.0 (C:\Program Files\nodejs\node.exe)
   npm               : 6.14.8
   OS                : Windows 7

Plugin Info

cordova-plugin-add-swift-support 2.0.2 "AddSwiftSupport"
cordova-plugin-androidx-adapter 1.1.3 "cordova-plugin-androidx-adapter"
cordova-plugin-androidx 3.0.0 "cordova-plugin-androidx"
cordova-plugin-background-mode 0.7.3 "BackgroundMode"
cordova-plugin-camera 6.0.0 "Camera"
cordova-plugin-device 2.0.2 "Device"
cordova-plugin-file 6.0.2 "File"
cordova-plugin-firebase-analytics 5.0.0 "FirebaseAnalyticsPlugin"
cordova-plugin-geolocation 4.1.0 "Geolocation"
cordova-plugin-ionic-keyboard 2.2.0 "cordova-plugin-ionic-keyboard"
cordova-plugin-ionic-webview 4.2.1 "cordova-plugin-ionic-webview"
cordova-plugin-media-capture 3.0.3 "Capture"
cordova-plugin-media 5.0.3 "Media"
cordova-plugin-nativeaudio 3.0.9 "Cordova Native Audio"
cordova-plugin-nativegeocoder 3.4.1 "NativeGeocoder"
cordova-plugin-network-information 2.0.2 "Network Information"
cordova-plugin-request-location-accuracy 2.3.0 "Request Location Accuracy"
cordova-plugin-screen-orientation 3.0.2 "Screen Orientation"
cordova-plugin-splashscreen 5.0.2 "Splashscreen"
cordova-plugin-statusbar 2.4.2 "StatusBar"
cordova-plugin-streaming-media 2.3.0 "StreamingMedia"
cordova-sqlite-storage 5.0.1 "Cordova sqlite storage plugin - cordova-sqlite-storage plugin version"
cordova-support-android-plugin 1.0.2 "cordova-support-android-plugin"
cordova-support-google-services 1.4.1 "cordova-support-google-services"
es6-promise-plugin 4.2.2 "Promise"
onesignal-cordova-plugin 2.11.1 "OneSignal Push Notifications"

Does it run fine on a physical device and several emulators from your side?

Yes it run fine on a physical device and several emulators.

Apple throws a crash report after submitting the app. Here this report

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{
  "uptime" : 540000,
  "procLaunch" : "2022-05-09 15:14:37.6941 +0800",
  "procRole" : "Foreground",
  "version" : 2,
  "userID" : 501,
  "deployVersion" : 210,
  "modelCode" : "iPad11,6",
  "procStartAbsTime" : 13162769079823,
  "coalitionID" : 2798,
  "osVersion" : {
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    "train" : "iPhone OS 15.4.1",
    "releaseType" : "User",
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  "captureTime" : "2022-05-09 15:14:37.8264 +0800",
  "incident" : "45921D3B-1A60-4989-82B0-F5FE6356A0ED",
  "bug_type" : "309",
  "pid" : 70125,
  "procExitAbsTime" : 13162772206094,
  "cpuType" : "ARM-64",
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  "bundleInfo" : {"CFBundleShortVersionString":"1.1","CFBundleVersion":"2","CFBundleIdentifier":"com.projectname","DTAppStoreToolsBuild":"13E500"},
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  "crashReporterKey" : "50dba2050588dec6a9de86005abac9a202f660bd",
  "isCorpse" : 1,
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  "vmSummary" : "ReadOnly portion of Libraries: Total=648.4M resident=0K(0%) swapped_out_or_unallocated=648.4M(100%)\nWritable regions: Total=777.2M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=777.2M(100%)\n\n                                VIRTUAL   REGION \nREGION TYPE                        SIZE    COUNT (non-coalesced) \n===========                     =======  ======= \nActivity Tracing                   256K        1 \nCoreAnimation                       16K        1 \nFoundation                          16K        1 \nKernel Alloc Once                   32K        1 \nMALLOC                           578.4M       35 \nMALLOC guard page                  128K        8 \nSTACK GUARD                        176K       11 \nStack                             6448K       11 \nVM_ALLOCATE                        176K        3 \nWebKit Malloc                    192.0M        5 \n__AUTH                            2599K      338 \n__AUTH_CONST                      17.6M      469 \n__CTF                               759        1 \n__DATA                            10.0M      460 \n__DATA_CONST                      17.0M      476 \n__DATA_DIRTY                      1516K      398 \n__FONT_DATA                          4K        1 \n__LINKEDIT                       186.9M        4 \n__OBJC_CONST                      4093K      313 \n__OBJC_RO                         91.2M        1 \n__OBJC_RW                         3456K        1 \n__TEXT                           461.4M      486 \n__UNICODE                          592K        1 \ndyld private memory               1024K        1 \nmapped file                       31.2M        9 \nshared memory                       48K        3 \n===========                     =======  ======= \nTOTAL                              1.6G     3039 \n",
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maybe in that moment Apple tested your App your server / database was down?
It happened to me several times in the past.

Ok Ok I will check Btw thank you.

Hello @Avirup1993 were u able to solve it? Im getting the same Apple error on submission , they said is on iOS 15.5 (even though I tested it there and it works)