Ionic Pro: Ionic View does'nt work

I have a mobile application, push it to bitbucket, share it on dashboard pro, share it to friend push on ionic master, build is made but i could not see it on ionic view, moreover i could not connect with my account on ionic view.
There some error “undefined code”.
then when i click on the link on email nothing happen, when i put the reference, it is written no code valid…
what i am doing wrong ?
any idea ?

Use the other Ionic View in the store with the blue icon. White one is for the legacy backend.

hi, i already use the blue version, it is proposed when receive the mail and no installed application…

the problem is this version have issue, i could not connect account, one time i managed but then the error come again “undefined function” i could not do anything… and it seems to be ok on dashboard.
thanks for your response…

Post your ionic info output please.

C:\dev\pers\ionic\EasymecanicApp>ionic info

cli packages: (C:\Users\lecy\AppData\Roaming\npm\node_modules)

@ionic/cli-utils  : 1.12.0
ionic (Ionic CLI) : 3.12.0

global packages:

cordova (Cordova CLI) : not installed

local packages:

@ionic/app-scripts : 3.0.0
Cordova Platforms  : none
Ionic Framework    : ionic-angular 3.7.1


Android SDK Tools : 26.1.1
Node              : v8.6.0
npm               : 5.3.0
OS                : Windows 10


backend : pro

can we add attachment ?

i jut tried with another phone and it work both with account and with email…

it is very strange i have a wiko phone Highway pure 4G android…

If it is a bug with the Ionic View app you should report it here: