Ionic Package Build - Stuck Builds


I have 3 iOS package builds stuck on the “Building” status. I did update the provisioning profile this morning. Other than that nothing has changed. My Android package build worked OK. What can I do to find out what is going wrong?


same for me, at least that means it’s probably not our code :relieved:

no issues on the status page though:


@daveywc worked out the issue in my case. turns out both builds were missing required plist keys. only discovered it after uploading the iOS build via xCode, and received an email with this:

Missing Info.plist key - This app attempts to access privacy-sensitive data without a usage description. The app’s Info.plist must contain an NSCameraUsageDescription key with a string value explaining to the user how the app uses this data.

hope this helps!


I have the same Issue. 2 prod and 1 dev build hanging in the package service. both ios.
android worked fine.

(Scroll down to “Business and Customer Support”)


thanks! didn’t know that… reported the issue