Create an ionic Chat Application as a HelpDesk

Hi All,
I want to make an ionic chat app, where i will be the only recipient, but all the other users can send support queries/feedback via a chat interface. Whenever, they will send me a chat, it will popup on my chat page.

What is the best way to achieve this. Are there any tutorials to get things started.
Can i use sql db to acheive this.

You could. Just build two different apps, or one app with two different modes, one for the “normal” users sending text to the database and a second one that you use to view these messages.

It might be easier to use something like https://smooch.io/ that was build for exactly the use case you talk about, though.

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