Upgrade ionic creat to ionic studio

i bought ionic creat pro yesterday but it doesn’t sound good how can i upgarde to ionic studio Launch ?
will they return my money?
they do not answer my email!!!

Hello, our support team has informed me that they have responded to you already.

HI i didn’t recived any mail

tnx i got the mails i will contact there

hi i replied to that mail

i guessed sthis something wrong with my mail service i checked the sent time and delivered time check
tnx and sorry for that