Anybody struggled to sign up for Ionic native premium?

I’ve tried contacting them a number of times over the last week or two and have not heard so much as an automated email response. Just wondering if they’ve shut down, having an error with their system, or if this is just standard. Thoughts?

Hi there, I asked the team - sounds like an Ionic team member has been in touch. They’ll reach out again soon. Cheers.

Since Capacitor 3 announcement I’m trying but never received a reply…