Ionic Push: is User identification mandatory? How does it work?


Hello guys,

I’m having this issue where I register for Push using $ionicPush.register() But I’m not doing user identification at any point using $ionicUser. So, I’m only calling $ionicPush.register() and I wait for that promise to resolve and I’m storing the device_token on my server, eg.

  onNotification: function(notification) {
}).then(function(deviceToken) {
  //Save device-token to my server
  UserService.saveIosDeviceToken(, deviceToken) 
    .then(function(user) {
      return user;
    .catch(function(error) {

I have noticed that regardless of calling $ionicUser.identify(...) or not, an $ionicUser will be created (which you can see in the Dashboard). Now the issue that I’m having is that I’m not always getting a device token. ie. I end up with some(not all) Ionic Users with no device tokens (therefore no device token I can store on my server), eg.

Do you guys know what’s going on? I’m reading the FAQ here and it says: > “If you are using $ionicPush.register() without passing a user object, you should make sure you are waiting for the $ionicPush.identify() promise to complete.” – Could this be the cause? and How do I pass a user to $ionicPush.register()?

Let me know what you guys think, I really want to know what I’m doing wrong.

Kind Regards,


This appears to be an Apple Certificate issue only.