Ionic Pro monitoring issue

I have followed the steps needed to hook up monitoring: https://ionicframework.com/docs/pro/monitoring/

My code is below - this simple exception is not being posted to my monitoring dashboard. I know the code is executing because I show a simple alert after I make this call to monitoring, and I see the alert.

How can I figure out what’s going on here?

export class HomePage {

constructor(public navCtrl: NavController, public navParams: NavParams, private platform: Platform, private zone:NgZone, private alertCtrl: AlertController) {

Pro.monitoring.exception(new Error(‘test error’));

Well, come to find out, the pro monitoring service requires that the app id be in the correct case - that is, make sure you are using lower case characters. This probably should be in the documentation.