Hi Ionic Fans,
I’m getting a ‘crash’ that appeared gradually on an app (that has about 50 corporate users) as the phones caught up to the latest iOS. Oddly enough, the crash doesn’t happen on any of our test phones (even on the latest iOS) and only happens on around 10% to 20% of the user’s phones.
We upgraded the app to the latest ionic version last week.
The problem seems to happen overnight or if the app has been installed for longer than a few days. The symptom is that when you open the app in the morning, it will immediately quit (abort) even though you could use it properly the day before. I’ve been able to extract the crash log on the phone, however I have been unable to successfully symbolicate the crash log.
Although it’s most likely a cordova problem I thought I would ask as some of you may know at least who I could escalate it to or perhaps point to some tooling? Perhaps there is some other work around?
Thanks in advance! Crash log follows:
{"app_name":"Webfleet",
"timestamp":"2017-02-14 09:06:53.53 +1100",
"app_version":"1.0.7-RELEASE1",
"slice_uuid":"50adbfa1-6770-3ae0-87ee-4b367f26d4a5",
"adam_id":0,"build_version":"1.0.7",
"bundleID":"au.com.gwagroup.wfm",
"share_with_app_devs":false,"is_first_party":false,"bug_type":"109",
"os_version":"iPhone OS 10.2.1 (14D27)",
"incident_id":"6C644593-B54D-4120-9021-CA2DC07B7C53",
"name":"Webfleet"}
Incident Identifier: 6C644593-B54D-4120-9021-CA2DC07B7C53
CrashReporter Key: 5c37f64417bff9ddf15dd8bed9ca21523a61e375
Hardware Model: iPhone8,4
Process: Webfleet [2996]
Path: /private/var/containers/Bundle/Application/56A273B5-2890-40EC-B3E3-758FB731859D/Webfleet.app/Webfleet
Identifier: au.com.gwagroup.wfm
Version: 1.0.7 (1.0.7-RELEASE1)
Code Type: ARM-64 (Native)
Role: Foreground
Parent Process: launchd [1]
Coalition: au.com.gwagroup.wfm [960]
Date/Time: 2017-02-14 09:06:53.3074 +1100
Launch Time: 2017-02-14 09:03:53.3991 +1100
OS Version: iPhone OS 10.2.1 (14D27)
Report Version: 104
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Triggered by Thread: 0
Application Specific Information:
abort() called
Filtered syslog:
None found
Last Exception Backtrace:
0 CoreFoundation 0x189b811b8 0x189a51000 + 1245624
1 libobjc.A.dylib 0x1885b855c 0x1885b0000 + 34140
2 CoreFoundation 0x189b88268 0x189a51000 + 1274472
3 CoreFoundation 0x189b85270 0x189a51000 + 1262192
4 CoreFoundation 0x189a7e80c 0x189a51000 + 186380
5 CoreFoundation 0x189b1ab10 0x189a51000 + 826128
6 CoreFoundation 0x189b1a214 0x189a51000 + 823828
7 CoreFoundation 0x189b19f90 0x189a51000 + 823184
8 CoreFoundation 0x189b89b8c 0x189a51000 + 1280908
9 CoreFoundation 0x189a5be64 0x189a51000 + 44644
10 Foundation 0x18a590e0c 0x18a58b000 + 24076
11 UIKit 0x18fcc39d8 0x18fa27000 + 2738648
12 UIKit 0x18fd9f638 0x18fa27000 + 3638840
13 UIKit 0x18fcc3878 0x18fa27000 + 2738296
14 UIKit 0x18fcc3e00 0x18fa27000 + 2739712
15 UIKit 0x18fcd2280 0x18fa27000 + 2798208
16 UIKit 0x18fcbd820 0x18fa27000 + 2713632
17 UIKit 0x18fcbd4a4 0x18fa27000 + 2712740
18 UIKit 0x18ffe953c 0x18fa27000 + 6038844
19 FrontBoardServices 0x18b729dd4 0x18b71d000 + 52692
20 FrontBoardServices 0x18b75792c 0x18b71d000 + 239916
21 FrontBoardServices 0x18b757798 0x18b71d000 + 239512
22 FrontBoardServices 0x18b757b40 0x18b71d000 + 240448
23 CoreFoundation 0x189b2eb5c 0x189a51000 + 908124
24 CoreFoundation 0x189b2e4a4 0x189a51000 + 906404
25 CoreFoundation 0x189b2c0a4 0x189a51000 + 897188
26 CoreFoundation 0x189a5a2b8 0x189a51000 + 37560
27 GraphicsServices 0x18b50e198 0x18b502000 + 49560
28 UIKit 0x18faa17fc 0x18fa27000 + 501756
29 UIKit 0x18fa9c534 0x18fa27000 + 480564
30 Webfleet 0x1000f560c main (main.m:32)
31 libdyld.dylib 0x188a3d5b8 0x188a39000 + 17848
Thread 0 name: Dispatch queue: com.apple.main-thread
Thread 0 Crashed:
0 libsystem_kernel.dylib 0x0000000188b4f014 0x188b30000 + 126996
1 libsystem_pthread.dylib 0x0000000188c17450 0x188c12000 + 21584
2 libsystem_c.dylib 0x0000000188ac3400 0x188a60000 + 406528
3 libc++abi.dylib 0x000000018858d2d4 0x18858c000 + 4820
4 libc++abi.dylib 0x00000001885aacc0 0x18858c000 + 126144
5 libobjc.A.dylib 0x00000001885b8844 0x1885b0000 + 34884
6 libc++abi.dylib 0x00000001885a766c 0x18858c000 + 112236
7 libc++abi.dylib 0x00000001885a7234 0x18858c000 + 111156
8 libobjc.A.dylib 0x00000001885b871c 0x1885b0000 + 34588
9 CoreFoundation 0x0000000189a5a32c 0x189a51000 + 37676
10 GraphicsServices 0x000000018b50e198 0x18b502000 + 49560
11 UIKit 0x000000018faa17fc 0x18fa27000 + 501756
12 UIKit 0x000000018fa9c534 0x18fa27000 + 480564
13 Webfleet 0x00000001000f560c main (main.m:32)
14 libdyld.dylib 0x0000000188a3d5b8 0x188a39000 + 17848