Ionic Pro issues

I am also not happy with ionic pro. They do not answer at all.
And actually I have no clue how to accept my android license agreement without having access to the ci + I have no clue how to upload my files to test flight without having a MacOs.
I am thinking to switch to a full ci such as bitrise and/or macInCloud …

So you are paying for Ionic Pro and not getting the support during the timeframe specified in your SLA?

For your specific problems, the usual blob of text:

Ionic Pro is a hosted and closed source service, so there is not much we, the community, can help you with, sorry. Check these:

You can - and should - contact support at http://ionicframework.com/support#support