Our app on the Play Store is getting stuck on a white screen after loading the splash screen. This issue seems to be occurring on devices running Android 10. The app runs fine on iOS and Android 7 and 8. It also works when running locally, and no error message appears when debugging in Chrome.
We have tried adding the setTimeout delay for the splash screen, removing/adding the Android platform, and changing the target SDK version. The last update we made to the app was adding a new preference tag to fix the Apple warning about the deprecated UIWebView:
<preference name="WKWebViewOnly" value="true" />
Does anyone have an idea how to fix this issue?