Blank white screen after splash screen on some android devices

So i have developed my ionic app, everything works well both in browser, android emulator and on my device. I already upload to play store and users have started using it. Now the problem is, some users are stuck at the white blank screen after splash screen. I have gone through most of the posted solutions but none seems to give a concrete solution. How can i go around this problem? Any form of assistance is much appreciated.

finally figured it out. The issue only affects phones that do not have their chrome updated to new version 77.0.38