Unable to open popup


I´m developing an mobile application using Ionic and Angular

Ionic Framework : @ionic/angular 5.0.7
@angular-devkit/build-angular : 0.803.26
@angular-devkit/schematics : 8.3.26
@angular/cli : 8.3.26
@ionic/angular-toolkit : 2.2.0


Cordova CLI : 10.0.0
Cordova Platforms : android 8.1.0
Cordova Plugins : cordova-plugin-ionic-keyboard 2.2.0, cordova-plugin-ionic-webview 4.2.1, (and 7 other plugins)


cordova-res (update available: 0.14.0) : 0.10.0
native-run (update available: 1.0.0) : 0.3.0


Android SDK Tools : 26.1.1 (C:\Android\sdk)
NodeJS : v14.2.0 (C:\Program Files\nodejs\node.exe)
npm : 6.14.4
OS : Windows 10

I´m using IBM APPID single page application authentication

Once I deploy the application o my Android mobile, I get an error, saying “unable to open popup”. This popup is a window where the user can type in the credentials.

My question is if I´m able to open a popup, if it´s possible, how can it be done.

I really appreciate any help.


To make it easy to get some help let us know what know what works and where…
Does your app work as expected on browser?
Is it only failing on Mobile?
Have you tried to debug your app (while running on the mobile) via developer console and what’s the output?

Hello Alex,
The application is a hybrid, it´s supposed to run on Android and IOS.
Part of the application runs on web( for dev purpose ) but the main goal it to run on the device.
The final test, I do on my mobile. The application used the device camera.
When running on my mobile, I get the error “Unable to open popup”.
Running on a emulator, I can get the popoup to be open.

have you tried this…

Yes, I did. But did not find any meaniful information that could help me.