Push Notifications Sent from API Show Status - Locked



Every time lately I have sent a push notification using the cloud services it sends successfully, returning a 201 success, but if I check on the status of this message afterwards it’s status displays as “locked”.

No amount of time seems to have an impact on this. It always shows as “locked” and is never received by any device. This also seems to have something to do with sending a notification out to a single user. If I send it out to all users using the cloud website, they are received.


@Cmhand did you resolve problem?
If yes please guide me the solution I am really stuck in this problem


Is this with pushes for iOS or Android? If it’s the first, please check if your p12 certificate is valid.


For iOS, checked many times but fail to receive notification on device