Hi all, I’m really in a bit of a pickle here.
I’m getting this report from my client for an Ionic app:
I am having trouble with opening the app on my iPhone 11 - I have already reinstalled the app a few times, it opens after reinstalling, but it always ends up not working. Basically, the homepage image appears very briefly, but then it goes white and nothing is happening.
I have tried reproducing this issue with my own iPhone. No dice. I have tried opening a simulated iPhone 11 on XCode and running the app on that. That didn’t work either.
Note that there is no mention of a crash. I believe if the app actually crashed I might be able to extract some crash data to serve as a starting point.
What can I do to get some visibility into this problem?