# Ionic Pro issues **URL:** \ **Category:** Appflow\ **Created:** [October 18, 2017, 11:35am UTC](https://forum.ionicframework.com/t/ionic-pro-issues/109260 "2017-10-18T11:35:05Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![psyfreak](https://avatars.discourse-cdn.com/v4/letter/p/ba9def/32.png) [@psyfreak](https://forum.ionicframework.com/u/psyfreak)\ **Post date:** [October 18, 2017, 11:35am UTC](https://forum.ionicframework.com/t/ionic-pro-issues/109260/1 "2017-10-18T11:35:05Z")
I am also not happy with ionic pro. They do not answer at all. And actually I have no clue how to accept my android license agreement without having access to the ci + I have no clue how to upload my files to test flight without having a MacOs. I am thinking to switch to a full ci such as bitrise and/or macInCloud … ---
**Author:** ![Sujan12](https://sea1.discourse-cdn.com/ionicframework/user_avatar/forum.ionicframework.com/sujan12/32/108395_2.png) [@Sujan12](https://forum.ionicframework.com/u/Sujan12)\ **Post date:** [October 18, 2017, 11:53am UTC](https://forum.ionicframework.com/t/ionic-pro-issues/109260/2 "2017-10-18T11:53:14Z")
So you are paying for Ionic Pro and not getting the support during the timeframe specified in your SLA? For your specific problems, the usual blob of text: Ionic Pro is a hosted and closed source service, so there is not much we, the community, can help you with, sorry. Check these: - FAQ and common/known issues at [https://ionic.zendesk.com/hc/en-us/sections/115003254647-FAQ-Common-Issues](https://ionic.zendesk.com/hc/en-us/sections/115003254647-FAQ-Common-Issues) - Common build errors at [https://ionic.zendesk.com/hc/en-us/sections/115003490348-Common-build-errors](https://ionic.zendesk.com/hc/en-us/sections/115003490348-Common-build-errors) - Official documentation at [https://ionicframework.com/docs/pro/](https://ionicframework.com/docs/pro/) You can - and should - contact support at [http://ionicframework.com/support#support](http://ionicframework.com/support#support)