Ion-datetime not working on Samsung devices with accessibility settings enabled

Ionic Framework
1

Datepicker
Hello everyone, I’ve implemented the ionic-datepicker component and while this is working on most devices, a client with an older device took this photo of the datepicker, showing only dots. Is there anything I can do about this?

With kind regards, Nathan

2

Exactly which phone model is it?

4

We have a slow customer feedback loop at the moment, in one of the cases, it is happening on a Samsung galaxy a7, the 2018 model, running android 10. Not so small this time.

5

Hi, I am also facing the same issue as one of our client is just showing up the dots while selecting hours and minute in ion-datetime. The client has note 10 plus device and when i tested it on simulator with same configuration same as note 10 plus, it was working fine.Need help, kindly suggest what to do.

regards,
Rashmi Yadav.

6

Thanks for your reply.
So far I’ve been able to figure out the following this:

  • It only happens on Samsung devices (you won’t be able to simulate this on a regular
  • That Samsung device needs to have accesibilty settings enabled (zoom and font size)
  • Ignoring Android zoom doesn’t fix this problem.

I opened a GitHub issue already but know they need me to make a reproducible demo and I don’t have the time for that now. Will do it asap.

7

Ive updated the Github issue with a reproducible sample.

Edit
Using the plugin to disable scroll zoom preferences works apparently. Might not be the ideal case for everyone.