Cant log in in ionic account

Hi guys can anyone tell me why i cant log in in my ionic account even though i supplied my email and password correctly?

heres the screenshot:

try ionic logout
and restart your cmd…
then try ionic login

Make sure you have linked your ionic pro id to your app properly…

@jamessharvey sir i tried it, but still the same, and i have linked it already:

I think you may want to check your SSH file.
Last time, I had a similar issue.
I deleted .ssh folder and created a new SSH file… then everything worked fine.

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