App loads indefinitely and it was unresponsive

I’m try apply distribution my app for iOS to App Store Connect, but, received the message below:

Guideline 2.1 - Performance - App Completeness

We discovered one or more bugs in your app.

Specifically, after launch, the app loads indefinitely and it was unresponsive.

Please review the details below and complete the next steps.

Review device details:

  • Device type: iPhone
  • OS version: iOS 14.5.1

Next Steps

Please run your app on a device to reproduce the issues, then revise and submit your app for review.

If at first you’re unable to reproduce the issue, try the following:

  • For new apps, uninstall all previous versions of your app from a device, then install and follow the steps to reproduce.
  • For app updates, install the new version as an update to the previous version, then follow the steps to reproduce.

If we misunderstood the intended behavior of your app, please reply to this message in Resolution Center to provide information on how these features were intended to work.


I’m tried change package.json and tsconfig.json, but don’t work.

In package.json i changed:

app-scripts in “^3.2.4” for “^3.2.3”.
typescript in “^2.9.2” for “^2.6.2”

In tsconfig.json i changes:

compilerOptions >> types: [“cordova”] to types: [ ]

How resolve this?